|
 Power & Co and Quality
Home Care Assistance - NF 311-
Home Care Assistance - NF 311- this label certifies compliance with the NF X 50-056 standard and with the NF311 certification rules. It guarantees regular monitoring by AFAQ/AFNOR, the French standards organisation. This monitoring covers professional ethics, reception, demand analysis, job descriptions, estimates, contracts, fulfilment procedures, staff competences, progress follow-up reports, complaint handling, and client satisfaction surveys.
For more information about NF 311 certification, contact AFAQ AFNOR 11 rue Francis de Pressensé- 93571 La Plaine Saint-Denis Cedex – France
Après avoir obtenu les agréments simple et qualité N/250607/A/013/Q100, lui permettant ainsi de faire intervenir son personnel pour des gardes d’enfants de 0 à 3 ans ; et soucieuse d’améliorer le service rendu et ainsi permettre de réelles carrières professionnelles,
Power & Co a obtenu la certification NF SERVICE NF311.
The main ethical principles of the Certification are :
• Respect of the assisted person,
• Individualized demand analysis and intervention
• Balanced 3-party relations ( employer/home assistant/client)e
The quality of services includes :
• Services every day of the week
• Regular assessment of the client's satisfaction
• Ensuring the continuity of services.
Our development is linked to the quality of our services in line with expectations. We do all our best to respect the members and the professionals involved in our organization.
|
Home Care Assistance - NF 311- this label certifies compliance with the NF X 50-056 standard and with the NF311 certification rules. It guarantees regular monitoring by AFAQ/AFNOR, the French standards organisation. This monitoring covers professional ethics, reception, demand analysis, job descriptions, estimates, contracts, fulfilment procedures, staff competences, progress follow-up reports, complaint handling, and client satisfaction surveys. For more information about NF 311 certification, contact AFAQ AFNOR 11 rue Francis de Pressensé- 93571 La Plaine Saint-Denis Cedex – France